Delete the existing Launcher.exe
from Updox installed directory (C:\Program Files (x86)\Updox
or C:\Program Files\Updox
for older machines)
Copy downloaded Launcher.exe
to Updox installed directory
Run (double-click) new Launcher.exe
and confirm Updox application successfully loads
If you see an error like below, click the “More Info”
Then click “Run anyway”
If you complete the steps and still see this error:
This can happen if you do not properly overwrite the Launcher.exe
file. Make sure you first delete the original Launcher.exe
file found in the Updox folder before copying the newly downloaded file into that folder.
In the interest of keeping the data transmitted between clients and our system, we are removing the ability to send communication over an older, less unsecured transmission protocol called TLS 1.0. Some additional info about TLS 1.0 taken from Microsoft’s informational page on it:
TLS 1.0 is a security protocol first defined in 1999 for establishing encryption channels over computer networks. Microsoft has supported this protocol since Windows XP/Server 2003. While no longer the default security protocol in use by modern OSes, TLS 1.0 is still supported for backwards compatibility. Evolving regulatory requirements as well as new security vulnerabilities in TLS 1.0 provide corporations with the incentive to disable TLS 1.0 entirely.
To protect us, our partners, and the customers they support from potential security attacks and vulnerabilities, we are taking steps to remove these unsecured channels from our allowed communication protocols.